Jose is looking at a document that outlines the specific deliverables and sub-deliverables required to complete the writing of a technical support manual. he is most likely viewing the responsibility matrix. work breakdown structure. work package. priority matrix. organization breakdown structure.
Jose is most likely viewing the work breakdown structure (WBS). The work breakdown structure is a document that outlines the specific deliverables and sub-deliverables required to complete the writing of a technical support manual. The WBS defines and tracks a project deliverable and all the small components needed to create it.
